Terms of Service

1. Scope of Services

Lead Pilots provides CRM architecture, lead capture workflow design, appointment scheduling automation, and ongoing technical maintenance for service businesses. Website descriptions reflect capabilities and intended operational benefits. Client engagements are governed by the specific service package (Lead Essentials, Booking Growth, or Revenue Partner) and the commercial terms detailed in your proposal.

2. No Guarantees of Performance

Lead Pilots is an implementation and workflow automation partner. We do not provide advertising management under standard packages. We do not guarantee specific sales volumes, appointment numbers, revenue increases, or carrier message delivery rates. Outcomes depend upon lead quality, market demand, client sales execution, and third-party carrier policies.

3. Client Responsibilities

Clients remain solely responsible for conducting human sales conversations, pricing customer jobs, delivering contracted services, and maintaining accurate sales records in the CRM. Clients are responsible for ensuring that customer contact information is legally obtained with appropriate consent under applicable regulations.

4. Communication Usage & Third-Party Fees

Package subscriptions include a designated monthly communication credit toward telephony and messaging fees. Additional message, call, or carrier verification charges are billed at published rates. Clients are responsible for providing funded payment arrangements for ongoing usage.

5. Intellectual Property

All branding, trade dress, illustrations, copy, and designs appearing on this website are the property of Lead Pilots and are protected under applicable intellectual property laws. Unauthorized reproduction or scraping is prohibited.

6. Inquiries & Questions

For questions concerning these Terms, please contact us at:

Lead Pilots Administration
admin@lead-pilots.com